FAQs - | CyberPower https://www.cyberpowersystems.com/faqs/ YOUR ULTIMATE ALLY IN POWER Mon, 12 Jun 2023 15:21:38 +0000 en-US hourly 1 https://wordpress.org/?v=6.2 https://www.cyberpowersystems.com/wp-content/uploads/2017/05/favi.png FAQs - | CyberPower https://www.cyberpowersystems.com/faqs/ 32 32 Latin America Service, Support, and Sales / Servicio, soporte y ventas en América Latina https://www.cyberpowersystems.com/faqs/latam-service-support-and-sales/ Mon, 12 Jun 2023 15:12:17 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=39674 Service and Support CyberPower warrants to you, the original purchaser, that your CyberPower product will be free from defects in design, assembly, materials and workmanship under proper use during the warranty period. The warranty period for your product starts on the original date of purchase as shown on your sales receipt or invoice or as Read More ›

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]]> Can the User Manual for the CyberPower Remote Management Card that is used for the RMCARD205 and RMCARD305 also be used for the Gigabit RMCARD? https://www.cyberpowersystems.com/faqs/can-the-user-manual-for-the-cyberpower-remote-management-card-that-is-used-for-the-rmcard205-and-rmcard305-also-be-used-for-the-gigabit-rmcard/ Fri, 09 Jul 2021 18:39:17 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35505 Yes, the User Manual for the CyberPower Remote Management Card that is used for the RMCARD205 and RMCARD305 can also be used for the Gigabit RMCARD.

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]]> Do I need the optional circuit breakers? https://www.cyberpowersystems.com/faqs/do-i-need-the-optional-circuit-breakers/ Tue, 06 Jul 2021 16:50:47 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35385 If the power feed is protected upstream, by an appropriately sized overcurrent protection device, an input circuit breaker is not required. If the output is feeding a distribution panel with a properly sized main circuit breaker, the output breaker is not required. With all of that said, having the circuit breakers located at the UPS Read More ›

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]]> Is my UPS “Hot-Swappable”? https://www.cyberpowersystems.com/faqs/is-my-ups-hot-swappable/ Tue, 06 Jul 2021 16:49:24 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35384 If N+1 is purchased, YES! If your system is not configured for N+1, each power module supplies 10KVA of power, so if you are running 20KVA of load on a 40KVA system you can swap power modules because the system will remain running on 30 of 40KVA, easily picking up your 20KVA load until the Read More ›

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]]> What Is (N+1)+(N+1)? https://www.cyberpowersystems.com/faqs/what-is-n1n1/ Tue, 06 Jul 2021 16:46:40 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35383 Redundant redundancy, for the most critical applications. Two N+1 UPS systems in parallel to increase reliability exponentially and eliminate downtime. Provide confidence that you are prepared for the unexpected.

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]]> What Is N+N? https://www.cyberpowersystems.com/faqs/what-is-nn/ Tue, 06 Jul 2021 16:45:50 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35382 N+N is a second complete UPS wired in parallel, distributing 50% of the load evenly across the two units. If one UPS were to fail, the load would be seamlessly picked up by the reciprocal UPS.

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]]> What is N+1? https://www.cyberpowersystems.com/faqs/what-is-n1/ Tue, 06 Jul 2021 16:44:23 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=35381 N = Power delivered by the UPS (e.g. 20KVA). +1 refers to an extra power and battery module for redundancy. If there is a fault in one module it can be replaced while still providing fully protected power.

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]]> Why does my UPS will go into battery mode while connected to a generator? https://www.cyberpowersystems.com/faqs/why-does-my-ups-will-go-into-battery-mode-while-connected-to-a-generator/ Thu, 17 Sep 2020 18:03:16 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=34084 Usually when a UPS is on battery power during generator operation it is because the generator is not putting out a stable AC frequency. The unit is designed to switch to battery if the input frequency is at a rate greater than 0.5 Hz per second in order to protect your connected equipment. This protection Read More ›

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]]> Can I clean a Medical Grade UPS? https://www.cyberpowersystems.com/faqs/can-i-clean-a-medical-ups/ Fri, 05 Jun 2020 14:05:55 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=33461 CyberPower Medical Grade Power Protection Products have been designed to tolerate repeated cleaning in healthcare environments. CyberPower Medical Grade UPS Systems are safe to clean with products containing the chemicals listed below in the concentration specified or less: APPROVED CLEANING CHEMICALS: Ethyl Alcohol 75% Isopropyl Alcohol / Isopropanol 75% Hydrogen Peroxide 5% Sodium Hypochlorite 12% Read More ›

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]]> Can I clean a Medical Grade Surge Protector or Medical Grade Power Strip? https://www.cyberpowersystems.com/faqs/can-i-clean-a-medical-grade-surge-protector-or-medical-grade-power-strip/ Thu, 04 Jun 2020 19:44:39 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=33459 CyberPower Medical Grade Power Protection Products have been designed to tolerate repeated cleaning in healthcare environments. The CyberPower Medical Grade Surge Protecetor and Medical Grade Power Strip are safe to clean with products containing the chemicals listed below in the concentration specified or less: APPROVED CLEANING CHEMICALS: Ethyl Alcohol 75% Isopropyl Alcohol / Isopropanol 75% Read More ›

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]]> Can this Medical Grade Surge Protector or Power Strip be used with non-medical equipment? https://www.cyberpowersystems.com/faqs/can-this-medical-grade-surge-protector-or-power-strip-be-used-with-non-medical-equipment/ Wed, 11 Mar 2020 16:42:48 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=32704 Yes. Home theater components, desktops, laptops, USB chargers, phones and other equipment can be connected to our medical grade surge protector and power strip. They will provide electricity to non-medical equipment just as they would with connected medical equipment.

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]]> Can this Medical Grade Surge Protector or Power Strip be used with life-support equipment? https://www.cyberpowersystems.com/faqs/can-this-medical-grade-surge-protector-or-power-strip-be-used-with-life-support-equipment/ Wed, 11 Mar 2020 16:42:11 +0000 https://www.cyberpowersystems.com/?post_type=faqs&p=32703 No. Our medical grade surge protector and power strip are designed and certified to meet UL 60601-1 requirements for use within patient care vicinities for non-critical care equipment. They have not been designed or certified for use with life support or other critical care equipment and should not be used for that purpose.

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